GENERAL SHIPPING INFO
Orders are processed Monday - Friday, excluding public holidays. After you place your order with us you will receive an email confirmation. Your order is then packed by our team and you will receive shipping confirmation with a tracking number. Please allow up to 48 hours for your order to be received by the shipping company and your tracking to be updated.
You can track your order with the number provided and the link in the email with Australia Post or DHL.
- We offer free standard shipping on all orders which takes roughly 3-5 working days - PLEASE NOTE MAJOR DELAYS DUE TO COVID AND FLIGHT CANCELLATIONS
- Express shipping can be purchased for $11AUD and takes roughly 2-3 working days
- Please also note that public holidays and Australia Post delays (usually stated on their website) can sometimes mean packages take up to 5 days
- All orders are packed and ready to ship within 48 hours of being placed and full payment is received (unless listed as a pre-order item)
- LIPT is not liable for any missing or delayed shipments via postal services as this is out of our control – please contact Australia Post or DHL directly regarding delays in their service
- Flat rate standard shipping via Australia Post $20AUD for International shipping which takes roughly 10-20 working days - PLEASE BE AWARE OF DELAYS DUE TO COVID AND FLIGHT CANCELLATIONS
- Flat rate express via DHL $50AUD for International shipping which takes roughly 3-7 working days
- Some countries may incur an extra charge if they are outside of the regular delivery zone
- All orders are shipped within 48 hours of the order being placed and full payment received (unless listed as a pre-order item)
- LIPT is not liable for any missing shipments
- All orders will be supplied with a tracking number via email once the order has been shipped
- LIPT is not responsible for any matter regarding the administrative fees/customs or duties fees that may apply in customer’s country