GENERAL SHIPPING INFO
Orders are processed Monday - Friday, excluding public holidays. After you place your order with us you will receive an email confirmation. Your order is then packed by our team and you will receive shipping confirmation with a tracking number. Please allow up to 48 hours for your order to be received by the shipping company and your tracking to be updated.
You can track your order with the number provided and the link in the email with Australia Post or DHL.
- Flat rate express shipping $9AUD within Australia (we only ship express)
- Shipping within Australia takes roughly 1-3 working days after it has been received by Australia Post Express – Please also note that public holidays and Australia Post delays (usually stated on their website) can sometimes mean packages take up to 5 days
- All orders are packed and ready to ship within 48 hours of being placed and full payment is received (unless listed as a pre-order item)
- LIPT is not liable for any missing or delayed shipments via postal services as this is out of our control – please contact Australia Post directly regarding delays in their service
- Flate rate express via DHL $35AUD for International shipping
- some counties may incur an extra charge if they are outside of the regular delivery zone
- Shipping Internationally can take anywhere from 3-7 days
- All orders are shipped via DHL Express
- All orders are shipped with 48 hours of the order being placed and full payment received (unless listed as a pre-order item)
- LIPT is not liable for any missing shipments
- All orders will be supplied with a tracking number via email once the order has been shipped
- LIPT is not responsible for any matter regarding the administrative fees/customs or duties fees that may apply in customer’s country